Cookie Policy - Flights Customer Service

1. How we use cookies on this site

We use cookies and similar technologies for a small number of purposes:

to remember your cookie consent choices;
to keep the Site functioning securely and reliably;
to understand how visitors use the Site through Google Analytics 4;
to support advertising, ad measurement and related monetisation services provided through ForeMedia;
to support affiliate-link attribution and related commerce measurement provided through VigLink / Sovrn Commerce where relevant.

Strictly necessary cookies may be used without consent where they are needed for the operation of the Site. Non-essential cookies, including analytics and advertising cookies, should only be set where you have given consent through our consent tool.

2. Categories of cookies we use

Strictly necessary cookies

These cookies are needed for the Site to operate properly. They may include a cookie that stores your consent preferences so that we know whether to load non-essential cookies on future visits.

Analytics cookies

We use Google Analytics 4 to understand how visitors use the Site, such as which pages are viewed and how people move through the Site. Google states that GA4 commonly uses first-party cookies such as _ga to distinguish users, and may also use property-specific cookies such as _ga_XXXXXXXXXX to help maintain session state. These cookies are only used where the relevant consent has been given.

Advertising cookies

We display advertising through ForeMedia and related demand partners. These partners may use cookies and similar technologies to deliver ads, limit repeated ads, measure ad performance, prevent fraud, and, where permitted, personalise advertising.

Affiliate and referral-measurement cookies

Some outbound links may be monetised through VigLink / Sovrn Commerce or similar affiliate-link services. These services may use cookies or comparable identifiers to record referrals, attribute transactions and measure performance when a user clicks through to a merchant or partner site.

3. Cookie table

Cookie name	Provider	Purpose	Duration	Category
cookie_consent / consent_preferences	This Site	Stores your cookie consent choices	Typically 6–12 months	Strictly necessary
_ga	Google Analytics 4	Distinguishes users for analytics	Typically up to 2 years	Analytics
_ga_<container-id>	Google Analytics 4	Maintains session state and supports visit measurement	Typically up to 2 years	Analytics
Other partner cookies	ForeMedia / demand partners	Ad delivery, frequency capping, fraud prevention, measurement and yield optimisation	Varies	Advertising
Affiliate / referral cookies	VigLink / Sovrn Commerce or partner merchants	Referral attribution, commerce measurement and affiliate-link monetisation	Varies	Affiliate / advertising

The exact cookies that appear can vary depending on your consent choices, browser settings, location, and which advertising partners are active at the time of your visit.

4. How to manage or withdraw consent

You can manage your cookie choices through the cookie banner or consent settings link made available on the Site. You can change or withdraw your consent at any time.

You can also control cookies through your browser settings. Most browsers let you block or delete cookies, and set rules for particular sites. Please note that blocking all cookies may affect how some parts of the Site work, including your saved preferences and how ads are served.

5. Third-party cookies

Some cookies on this Site are set by third parties. We do not control those cookies directly. For more information, please review the relevant third-party policies:

6. Do Not Track

Some browsers offer a “Do Not Track” setting. Because there is no single agreed standard for how websites should respond to that signal, the Site does not currently respond to Do Not Track signals in a uniform way. We rely instead on our consent management tools and browser-based cookie controls.

7. Contact

If you have any questions about our use of cookies or similar technologies, please contact us via https://flightscustomerservice.com/contact-us/.